Is it worth it for the airlines, even when they have to pay huge compensations and handle angry customers?
The answer is yes, overbooking can be extremely profitable if the airline knows how to manage it.
Don´t you believe me?
Watch this short video-quiz from Nina Klietch´s TED Talk Why do airlines sell too may tickets?
(Note: The video will open in Educaplay website)
I want to know your opinion... do you find overbooking ethical?
Why? Why not?
Leave your answers in the comments below.
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